The user experience can be viewed through a variety of lenses. What makes sense to the developer may be baffling to the user. Navigation may or may not be intuitive. Buttons labels can be confusing. Processes seem tedious or cumbersome. How can we ensure that users find the functionality or content they expect? That some useful resource hasn’t inadvertently been hidden? Are there small tweaks that could make a world of difference? Are they easy to make or will they require a significant overhaul of the user interface? We’ll hear from a group of industry professionals, with experience of enhancing the user experience in various ways while keeping an eye on technical debt, costs, and time.
NISO assumes organizations register as a group. The model assumes that an unlimited number of staff will be watching the live broadcast in a single location, but also includes access to an archived recording of the event for those who may have timing conflicts.
NISO understands that, during the current pandemic, staff at a number of organizations may be practicing safe social distancing or working remotely. To accommodate those workers, we are allowing registrants to share the sign-on instructions with all colleagues so that they may join the broadcast directly.
Registrants receive sign-on instructions via email on the Friday prior to the virtual event. If you have not received your instructions by the day before an event, please contact NISO headquarters for assistance via email (email@example.com).
Registrants for an event may cancel participation and receive a refund (less $35.00) if the notice of cancellation is received at NISO HQ (firstname.lastname@example.org) one full week prior to the event date. If received less than 7 days before, no refund will be provided.
Links to the archived recording of the broadcast are distributed to registrants 24-48 hours following the close of the live event. Access to that recording is intended for internal use of fellow staff at the registrant’s organization or institution. Speaker presentations are posted to the NISO event page.
NISO uses the Zoom platform for purposes of broadcasting our live events. Zoom provides apps for a variety of computing devices (tablets, laptops, etc.) To view the broadcast, you will need a device that supports the Zoom app. Attendees may also choose to listen just to audio on their phones. Sign-on credentials include the necessary dial-in numbers, if that is your preference. Once notified of their availability, recordings may be downloaded from the Zoom platform to your machine for local viewing.