This presentation was given by Dr. Lettie Conrad, Senior Associate, Product Research and Development at Maverick Publishing Specialists, and served as the opening discussion of the NISO Hot Topic virtual conference, The User Experience, Just Fix It. The event was held on January, 26 2022. Conrad offered this as the abstract for her talk:
The opening talk will lay the foundation for the day's presentations on the work of librarians, publishers, and technology providers to optimize the experience of using digital products and services in scholarly communications. Ensuring usability for all types of users is a challenge facing all stakeholders in our industry. Lettie will begin by defining key UX terms and methods, before discussing some common scholarly user experiences across the online teaching and research ecosystem. She will conclude with thoughts on how we might work together to deliver engaging, high-value experiences with scholarly resources.
Click above to watch the embedded video or click through here to view the recorded presentation on our Cadmore Repository.