This presentation by Qiana Johnson was part of a NISO virtual conference entitled entitled Privacy in the Age of Surveillance: Everyone’s Concern. Johnson offered this as the abstract of her talk:
The growing number and types of electronic resources have provided libraries with expanded ways to explore user behavior, particularly around use of information resources. Assessment and patron privacy protections can look very different than they did in an all print material library environment and involve partnerships outside of the library. In this changed and changing environment, libraries are thinking through how to protect patrons’ privacy while gathering information to show their value to the library user community, how libraries communicate these challenges to their colleagues, and how libraries communicate with their patrons about the privacy implications of some of the resources they use or to which they want the library to subscribe.
Click on the arrow above to watch the embedded video or click through here to view the recorded presentation on Youtube.