We were fortunate in having Lettie Conrad sit down with us to talk about the need for human centered design.
In her 15 years of publishing experience, Lettie has led user-centered web and mobile product development, delivering product design, research, and analysis that enables evidence-based digital product management. She is currently a publishing and product development consultant working with a portfolio of global clients to optimize content discoverability, information architecture, and usability.
Lettie serves as North American Editor for Learned Publishing and is a part-time information science doctoral student in a remote program at Queensland University of Technology via San Jose State’s iSchool.
During our conversation, Lettie referenced the following information resources:
On information experience design
Abdi, E. S., and Davis, K. (2019). Information Experience Design: Activating Information Research in Practice. In Information…anyone, anywhere, any time, any way, at the 82nd annual meeting of the Association for Information Science and Technology (ASIS&T), Melbourne. (materials can be found here: http://katedavis.info/2019/11/information-experience-design-activating-information-research-in-practice/)
On interactive interviews
- Conrad, L. Y., & Tucker, V. M. (2019). Making it tangible: Hybrid card sorting within qualitative interviews. Journal of Documentation, 75(2), 397–416. https://doi.org/10.1108/JD-06-2018-0091
Other relevant publications by Lettie Y. Conrad:
- Conrad, L.Y., & Maloney, A. (2016). “Expecting the Unexpected: Serendipity, Discovery, and the Scholarly Research Process.” Report: SAGE Publishing.
- Conrad, L. Y., Leonard, E., & Somerville, M. M. (2015). New Pathways in Scholarly Discovery: Understanding the Next Generation of Researcher Tools. Association of College and Research Libraries, 2015 Proceedings, 566–576.
- Conrad, L. Y., & Somerville, M. M. (2013). Blazing New Paths: Charting advanced researcher patterns. Association of College and Research Libraries, 72–84.