User Experience and Voice Interfaces in Academia

This presentation by Kelly Dagan was part of NISO's July 20 webinar on Discovery and Online Search. Dagan offered this as the abstract of her talk, "Our users in academia are influenced by larger interface trends; what becomes common practice shapes user expectations. With the rise of voice assistants and other voice-controlled interfaces in our daily lives, user hopes and expectations are potentially shifting when it comes to the academic experience. I’ll discuss some of the overall themes driving how users engage with voice-controlled and discovery environments and associated user hopes for what voice-controlled interfaces could achieve."

Click on the arrow above to watch the embedded video or click through here to view the recorded presentation on Youtube.