In the early months of the pandemic, institutions and organizations were forced to make rapid decisions about whether to close, whether or when to re-open, which parts of normal operations might be managed remotely and which would simply have to be dispensed with. Some organizations had emergency preparedness plans that enabled them to adapt swiftly, but others had to become agile as a day-by-day learning experience. The Roundtable Discussion format will bring together stakeholders from across the information community to discuss the decision-making processes they and their organizations used to deal with the pandemic, and the key factors that enabled them to successfully react and adapt to the uncertainty.
Confirmed participants in this Roundtable include (in alphabetical order):
- Ann Elsner, Associate University Librarian for Administrative Services, Duke University
- Jack Maness, Associate Dean for Scholarly Communication & Collections Services, University of Denver Libraries
- Hilary Seo, Interim Dean of the Library, Iowa State University
- Justin Wing, Director of Budget and Strategy, Office of the Vice Provost, University of Delaware Libraries
Note: In response to the recent circumstances surrounding COVID-19, NISO understand that staff at an increasing number of organizations are now working remotely. During this unique situation, we are allowing registrants to share the sign-on instructions with your colleagues so that they may join the broadcast directly, irrespective of where they are located.
Moderated by Todd Carpenter, Executive Director, NISO
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Some of the discussion addressed the following:
Thinking back six or seven months, what was your institution’s initial response to the need to shift practices when adjusting to the pandemic? What actions for the library were triggered by that response?
In what way was awareness of the digital divide heightened for your particular populations? Who was hardest hit by that divide -- library staff, faculty, researchers, students? What steps were taken to minimize those issues?
What types of impact on staff workflow and productivity did you encounter? Were there elements or services that you just put aside in favor of more compelling requirements during the spring and fall semesters?
What are your success stories for navigating the pandemic?
How are you thinking about assessment of library activities for the spring and fall semesters in 2020? Is there a different emphasis on how you are evaluating delivery of library services? Is the data that is being collected being interpreted with differing types or degrees of emphasis?
What types of support might you like to see from other stakeholders in the information community (content providers, service providers, etc.)?
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