Talking to Your Organization’s IT Group When You’re Not an IT Person, Part Two


About the Webinar

Libraries may not always be blessed with their own dedicated information technology unit. Those lucky enough to have such internal access are in a better position to discuss complex issues, such as those surrounding identity management and authentication. But what if you or your colleagues are dependent upon an external IT group, one that has different professional priorities? What might be the best tips and tricks for communicating library needs and concerns to those IT groups? They may be using the same vocabulary but associating a different definition with the terminology. This event will be a roundtable discussion between professionals with the intent of easing those exchanges in order to reach shared goals.

Confirmed participants in this second roundtable discussion include: Tim Lloyd, CEO, Liblynx; Tracy Tolliver, Director, Library IT, University of Illinois Urbana-Champaign; Todd Digby, Chair Library Technology, University of Florida; Heidi Becker, Senior Product Specialist & Engagement Manager, Dimensions, Digital Science; Jennifer Leffler, Interim Assistant Dean of Libraries, University of Northern Colorado; Amanda Ferrante, Sales Authentication Specialist, EBSCO. 

Event Sessions


Heidi Becker

Senior Product Specialist & Engagement Manager
Dimensions, Digital Science

Todd Digby

Chair, Library Information Technology
University of Florida

Jennifer Leffler

Interim Assistant Dean and Technical Services Manager
University Libraries, University of Northern Colorado

Tracy Tolliver

Director of Library IT
University of Illinois at Urbana-Champaign

Additional Information

  • NOTE: Members of NISO automatically received sign-on credentials for this event as a member benefit. There is no need to register for the recording. Check your institutional membership status here.

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  • Speaker presentation slides are posted to this event webpage following the live broadcast.

For Online Events

  • You will need a computer in order to view the broadcast; audio should feed through your device’s speaker or attached headset.

  • If you have questions or concerns regarding this registration, please contact NISO headquarters via email to We appreciate your interest and hope that you will gain valuable insight from our speakers.