Part Two, Using Analytics to Extract Value From the Library's Data


Part Two of This Two Part Webinar, Actionable Data Analysis

We have the data and the report. Looking beyond the simple statistical report (how many individuals attended a program or searched a database), what might be best practices in using that data in support of long-term planning and decision making? What types of trends do libraries believe they might be seeing? Wrestling with library data should yield significant insights about the institution's needs. Libraries and those who serve them will benefit from understanding how data is being wrangled, mixed, and interpreted.

The first portion of this two part webinar, Analytics Behind The Scenes, will be held on September 12, 2018. 

Confirmed Speakers: Emily Guhde, Director of Library Assessment, Georgetown University Library; Rachel Lewellen, Head of Assessment and Program Management, Harvard Library; Dr. Frankie Wilson, Head of Assessment, Bodleian Libraries, University of Oxford

Event Sessions

Finding the Exit Ramp on the Assessment Loop


Emily Guhde

Director of Library Assessment
Georgetown University

A library’s approach to long-term planning and decision making should be informed by data about programs, services, and usage patterns, but even with all of the data at your fingertips, it can still be a challenge to translate trends into next steps.  This presentation will discuss strategies for overcoming analysis paralysis, including suggestions for identifying data sets that deserve a second look, deciding whether deeper analysis is needed (or not), and pairing quantitative with qualitative analyses to make meaningful recommendations that support the library's big picture.

Integrating Library Services: A Case Study for Using Data in Decision Making and Planning


The goal of integrating the Harvard Extension School’s Grossman Library into Harvard College Library was to improve access to information for students and instructors in the Extension School and to expand the Harvard College Library’s expertise in working with students and faculty employing online tools in teaching and learning.  This presentation will discuss how the analysis of multiple data sources helped us recommend the closing of a library space and the expansion of access and services for over 6,000 users.   It will also address where data was lacking and how visualizations helped us to understand the potential impact.

Getting started: Confidence, skills and accepting good enough is good enough.


You have been convinced that analytics can help extract meaning from library data, and been inspired to use data for long-term planning and decision-making. But despite your best intentions, you are nervous about getting it wrong, and don’t know where to begin. This presentation will reassure you that you don’t have to be an ‘assessment guru’ to deliver value from the Library’s data. It will cover the skills you need, what success looks like, and how you can effectively communicate the results.

Additional Information

  • Cancellations made by September 12, 2018 will receive a refund, less a $35 cancellation. After that date, there are no refunds.

  • Registrants will receive detailed instructions about accessing the virtual conference via e-mail the Friday prior to the event. (Anyone registering between Monday and the close of registration will receive the message shortly after the registration is received, within normal business hours.) Due to the widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact the NISO office if you do not receive login instructions before the start of the webinar.

  • If you have not received your Login Instruction e-mail by 10 a.m. (ET) on the day before the virtual conference, please contact the NISO office at for immediate assistance.

  • Registration is per site (access for one computer) and includes access to the online recorded archive of the conference. You may have as many people as you like from the registrant's organization view the conference from that one connection. If you need additional connections, you will need to enter a separate registration for each connection needed.

  • If you are registering someone else from your organization, either use that person's e-mail address when registering or contact to provide alternate contact information.

  • Conference presentation slides and Q&A will be posted to this event webpage following the live conference.

  • Registrants will receive an e-mail message containing access information to the archived conference recording within 48 hours after the event. This recording access is only to be used by the registrant's organization.

For Online Events

  • You will need a computer for the presentation and Q&A.
  • NISO uses the Zoom platform to deliver its virtual events. Audio is available through the computer (broadcast) and by telephone. We recommend you have a set-up for telephone audio as back-up even if you plan to use the broadcast audio as the voice over Internet isn't always 100% reliable.

It is your responsibility to ensure that your system is properly set up before each webinar begins.