Engineering Access Under The Hood, Part One -- Challenges of Identity and Authentication Management


About the Webinar

The first half of this two-part webinar program will provide an overview of the current landscape of options available to academic institutions for ensuring and streamlining access to materials by legitimate users. What’s working, which technological approaches may be outdated and what needs to be done (research, technology upgrades, etc.) to resolve the problem?

The second half of this session (scheduled for November 15) will provide an overview of the issues associated with delivering quality metadata by and to various stakeholders. Based on comments made, it’s an old issue. But what are the existing barriers? What improvements might be made? What stands in the way of successful implementation?

Part 2 of this webinar, Enhancing & Harmonizing Metadata for Discovery & Use, will be held on Wednesday, November 15, 2017.


Todd Carpenter, Executive Director, NISO

Judy LutherPresident, Informed StrategiesPhil LeahyServices Relationship Manager, EduservEllen Rotenberg, Director, Product Management, Platform Capabilities and ServicesClarivate Analytics, and Rick StevensonManager, Tech OperationsClarivate Analytics.

Event Sessions

Content Anytime / Anywhere - Challenges in serving today’s mobile user


IP access is still considered the “norm” today for providing the academic community access to the content that libraries acquire. However, user requirements have changed in a highly mobile world. Libraries need more intelligent data for budget and service applications. And privacy is increasingly of concern in our digital environment. In the context of identity and authentication management, what’s the impact of these changes?

Transforming the user experience with identity management and SSO


Access to online information resources is vital for both students and faculty. Universities, colleges, and other institutions have made significant investments in e-resources, but frustrations around access can impede their usage among those who benefit from them the most. Subscription arrangements typically require that the institution or library will want to use their membership database to provide access to these resources, but IP recognition simply doesn’t work in these situations, and peer-to-peer SAML connections are too complex. This webinar will discuss the problems with both approaches, how the UK and US academic sectors are dealing with these challenges in different ways and what the future landscape of authentication might look like.

A Provider’s Perspective on Identity and Authentication Management


Ellen Rotenberg

Director, Product Management, Platform Capabilities and Services
Clarivate Analytics

Clarivate Analytics is the global leader in providing research, discovery, and analytics applications to the research ecosystem, including the world’s top universities, corporations, governments, and individuals. We support a variety of identity and authentication models—from anonymous access to named-user based approaches—depending on the market, product, and customer needs. In our experience, organizations find Single sign-on (SSO) the most desired authentication model, which comes with technical challenges on both the customer and provider side.

During the webinar, we will provide an overview of our experience in working with academic, and corporate customers, the common issues in SSO implementations, as well as some suggestions for areas of improvement between service providers and clients. We will also share lessons learned on balancing security and privacy concerns with ease of use and personalized user experience.

Additional Information

  • Registration closes at 12:00 p.m. (ET) on Wednesday, November 1, 2017. Cancellations made by Wednesday, October 25, 2017 will receive a refund, less a $25 cancellation. After that date, there are no refunds.
  • Registrants will receive detailed instructions about accessing the webinar via e-mail the Monday prior to the event. (Anyone registering between Monday and the close of registration will receive the message shortly after the registration is received, within normal business hours.) Due to the widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact the NISO office if you do not receive login instructions before the start of the webinar.
  • If you have not received your Login Instruction email by 10 a.m. (ET) on the Tuesday before the webinar, at please contact the NISO office at for immediate assistance.
  • Registration is per site (access for one computer) and includes access to the online recorded archive of the webinar. You may have as many people as you like from the registrant's organization view the webinar from that one connection. If you need additional connections, you will need to enter a separate registration for each connection needed.
  • If you are registering someone else from your organization, either use that person's e-mail address when registering or contact NISO Office to provide alternate contact information.
  • Library Standards Alliance (LSA) members receive one free webinar connection as part of their membership and DO NOT need to register for the event for this free connection. Your webinar contact will receive the login instructions the Monday before the event. You may have as many people as you like from the member's library view the webinar from that one connection. If you need additional connections beyond the free one, then you will need to enter a paid registration (at the member rate) for each additional connection required.
  • Webinar presentation slides and Q&A will be posted to the site following the live webinar.
  • Registrants and LSA member webinar contacts will receive an e-mail message containing access information to the archived webinar recording within 48 hours after the event. This recording access is only to be used by the registrant's or member's organization.