Understanding Privacy, Part Two: Understanding Privacy Policies

Webinar

About This Webinar

In our current information ecosystem, respect for user privacy is a key distinguishing characteristic of libraries. Few communities have been as vehement and long-standing in their support of people’s right to intellectual freedom and privacy protections as librarians have been.  There are core elements of library services that are now provided by third parties, providing user services on behalf of the library.  These vendors might not have the same respect for patron privacy as librarians do and in order to ensure consistency in library services, librarians providing access to digital services and content to patrons need a thorough understanding of privacy in a library context.

This two-part webinar series will provide the community with a deeper understanding of the privacy implications of the services they are contracting for. Part one of this series will cover, what types of data is being collected about user behavior.  Understanding what can and is being collected, for what purpose, and with whom these data are shared is a critical first component of being able to exert privacy controls on behalf of patrons.  This session will discuss the technical side of data collection of personal information by providers.  Some of this data collection is acknowledged by the user, such as for the purpose of personal information management, while others is processed without the awareness of users, or potentially even the library.   

The second part of this series will cover the privacy policies that govern engagement with user services.  Some of these policies are dense and full of legal terminology, which few have the time or expertise to comprehend fully.   During this session, presenters will break down key components of privacy policies and describe the ramifications of agreeing to these policy terms. This session will provide an overview of privacy policy terminology, and a grounding of some of the relevant legal underpinnings of these policies.

Event Sessions

Ask “how *should* we use that data?", not merely “how *could* we use that data?"

Speaker

A brief overview of the types of questions that we ask ourselves internally about the ways that data should be used, to align with the needs and expectations of the Information industry and the users we serve. We will cover the methods we are using to evaluate the risks and benefits of using (or not using) data to help users further their own research, to help libraries better support their patrons and the copyright holders to provide content that aligns with user and library demand, and using these considerations in determining how best to protect the related data and ensure it is used appropriately.

Principles, Policies, and Procedures: From Values to Organizational Practice

Speaker

Lisa Janicke Hinchliffe

Professor & Coordinator for Research Professional Development, University Library Affiliate Faculty, School of Information Sciences, European Union Center, & Center for Global Studies
University of Illinois at Urbana-Champaign

The networked environment has transformed information seeking, access, and use and, with the conveniences of the digital age and improvements to service quality have also come technologies that track and monitor use of information resources and tools. Librarians are – by both their professional values and ethics as well as often by state law – committed to protecting user privacy and intellectual freedom. This session presents a strategy based on principles, policies, and procedures for putting these values and obligations into organizational practice.

Updating Privacy

Speaker

Additional Information

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For Online Events

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