Gillian Harrison Cain is the Director of Member Programs at Atla. Gillian and her team focus on the member experience, including administration of programs and projects; organization of virtual and in-person educational and professional development events; and implementation of member engagement activities. She has experience researching trends and technologies in libraries; creating content for effective communications; consortial licensing; managing customer relationship and content management software projects; grant writing and management; and product development. Previous positions include Senior Marketing Manager at Serials Solutions; Director of Marketing and Program Development at BCR; and Global Product Manager for NetLibrary at OCLC; and working at Denver Public Library and Douglas County Libraries. Gillian holds a BS in Engineering from the Colorado School of Mines and an MLIS from the University of Denver. In June 2021, she earned her Certified Association Executive (CAE) credential from the American Society of Association Executives (ASAE).