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National Information Standards Organization (NISO)

FORUM ON LIBRARY STATISTICS
AND PERFORMANCE MEASURES

DATES:
February 15-16, 2001

VENUE:
Embassy Suites Hotel at the Chevy Chase Pavilion,
Washington, DC


FINAL REPORT ON THE FORUM

About the NISO Forum:



BACKGROUND

Since 1968 NISO has maintained a national standard for Library Statistics, ANSI/NISO Z39.7 (available at http://www.niso.org). This standard was last revised and issued in 1995 and is now up for its regular five-year review. In 1995 issues related to measurement of library services and electronic resources and the definition of performance measures that compliment traditional metrics were deliberately not addressed. It is time to address those issues and NISO wants to know how the standard might be reshaped to meet current data collection needs. You are invited to participate in this national dialog.



PURPOSE

The purpose of the NISO Invitational Statistics Forum is to explore directions and possible parameters of the five-year review of Z39.7. In a structured setting the Forum participants will interactively examine current standards and best practices for library statistics and performance measures that can inform the revision of Z39.7 in the context of current practice and research. Forum participants will chart approaches to the issues including the data collection categories and performance measures that should be changed, added, or deleted and what organizations should participate on the standards committee tasked to revise and /or expand the Standard.



SCOPE

NISO seeks a broad participation from the library and information community to understand how best to approach a revision process for the existing standard. NISO recognizes the gaps in the 1995 standard and recognizes that resolution may come in a variety of forms, e.g., a revised standard, examples of "best practices," and/or the development of guidelines.

The scope of the Forum is to advise NISO in understanding

  • New data of value to libraries
  • Changing structures of library services and staffing
  • New models for delivering services
  • The role and impact of technology on libraries
  • New funding sources for libraries.



KEY ISSUES TO BE CONSIDERED

  • What are the areas of common ground where a standard is needed?
    •ISO 9000, ANSI/NISO Z39.7-1995, ISO2789, ISO 11620
  • What are the areas of common ground where best practices are needed?
    •LibQual+, Libraries are Valuable, Prove it!
  • What are the areas of common ground where guidelines are needed?
    •ICOLC, Emerging performance measures, information literacy
  • What kind of infrastructure is needed to maintain this interrelated group of measures?



WEBOGRAPHY



ATTENDEES



FORUM AGENDA



FORUM PRESENTATIONS



NISO Statistics/Performance Measures
Forum Planning Committee:

Denise M. Davis (Co-chair)
Director, Statistics and Surveys
National Commission on Libraries and Information Science
ddavis@nclis.gov
Telephone: 202-606-9200

Pat Wand (Co-chair)
Director, University Library, American University
patwand@american.edu
T: 202- 885-3237

Michael Gorrell, EBSCO (CIO)
mdg@epnet.com
Telephone: 800-653-2726, 978-356-6500, ext. 363

Jose Marie Griffiths, University of Michigan
jmgriff@umich.edu
Telephone: 734-763-3528

Martha Kyrillidou, ARL
martha@arl.org
Telephone: 202-296-2296

Karen Motylewski, IMLS
kmotylewski@imls.gov
Telephone: 202-606-5551

Barbara Perry, Director World Bank/IMF Joint Library
Bperry@imf.org
Telephone: 202-623-7021

J.D. Waggoner, West Virginia Library Commission, Deputy State Librarian
waggoner@wvlc.lib.wv.us
Telephone: 304-558-3978

Peter R. Young, Library of Congress
pyoung@loc.gov
Telephone: 202-707-6120