New Applications of Usage Data Q&A

Below are listed questions that were submitted during the NISO/COUNTER Webinar, "New Applications of Usage Data." Answers from the presenters will be added shortly. Not all the questions could be responded to during the live webinar, so those that could not be addressed at the time are also included below.

Feel free to contact us if you have any additional questions about library, publishing, and technical services standards, standards development, or if you have have suggestions for new standards, recommended practices, or areas where NISO should be engaged.

Webinar Questions & Answers
May 13, 2009

  1. Question: Does COUNTER have plans to help us obtain metrics for understanding user behavior -- how they get to resources, search terms, etc.?
  2. Question: The Usage Factor calculation - would the "articles accessed" and "articles published" be drawn from the same data set - ie: usage of articles which were published between X and Y dates?
  3. Question: Would the two factors be looking at the same set of articles? Thus, for example, would the UF divide [number of downloads of ALL articles which were downloaded from Jan-Mar] by [number of articles published between Jan-Mar]? Or would the UF divide [number of downloads of articles published between Jan-Mar] by [number of articles published between Jan-Mar]?
  4. Question: Ultimately, will the usage factor information be widely available and if so through what channels?
  5. Question: Has COUNTER had any more interest in developing metrics for exclusively non-text resources such as image or audio databases? Release 3 contains more definitions related to non-text resources but there is not yet a report that would allow multimedia resource to report on 'full content requests' akin to Journal Report 1. I'm especially wondering if this will come up as you do more with institutional repositories, which tend to hold many images (that is one of the most common types of data in Institutional repositories).
  6. Question: Any idea how to get down to a personal level analysis and keep patron privacy intact?
  7. Question: Do you think all of this is leading to much smaller collections in all libraries because financial resources are becoming more and more limited?